SPLK-3002 · Question #60
Which of the following is a best practice for identifying the most effective services with which to start an iterative ITSI deployment?
The correct answer is B. Analyze the business to determine the most critical services.. A best practice for identifying the most effective services with which to start an iterative ITSI deployment is to analyze the business to determine the most critical services that have the most impact on revenue, customer satisfaction, or other key performance indicators. You ca
Question
Which of the following is a best practice for identifying the most effective services with which to start an iterative ITSI deployment?
Options
- AOnly include KPIs if they will be used in multiple services.
- BAnalyze the business to determine the most critical services.
- CFocus on low-level services.
- DDefine a large number of key services early.
How the community answered
(31 responses)- A10% (3)
- B74% (23)
- C3% (1)
- D13% (4)
Explanation
A best practice for identifying the most effective services with which to start an iterative ITSI deployment is to analyze the business to determine the most critical services that have the most impact on revenue, customer satisfaction, or other key performance indicators. You can use the Service Analyzer to prioritize and monitor these services.
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