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SOA-C02 · Question #649

A SysOps administrator has submitted an AWS Support case. The SysOps administrator needs to receive immediate and automatic notifications in a Slack channel when the case is updated. The SysOps admini

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Submitted by sofia.br· Mar 30, 2026Monitoring, Logging, and Remediation

Question

A SysOps administrator has submitted an AWS Support case. The SysOps administrator needs to receive immediate and automatic notifications in a Slack channel when the case is updated. The SysOps administrator also must be able to use Slack to add comments to the case. Which solution will meet these requirements?

Options

  • AAdd the AWS Support App by authorizing the AWS account in Slack. Add the group ID and the
  • BAdd the AWS Support App by authorizing the Slack workspace. Add the channel ID and the
  • CCreate an Amazon Simple Notification Service (Amazon SNS) topic. Subscribe the HTTPS URL
  • DCreate an Amazon Simple Notification Service (Amazon SNS) topic. Subscribe the HTTPS URL

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Topics

#AWS Support App#Slack integration#notifications#case management
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