A company's SysOps administrator needs to change the AWS Support plan for one of the company's AWS accounts. The account has multi-factor authentication (MFA) activated, and the MFA device is lost…

Question

Options

• ASign in as a root user by using email and phone verification.
• BSign in as an IAM user with administrator permissions.
• CSign in as an IAM user with administrator permissions.
• DUse the forgot-password process to verify the email address.

• A
  71% (35)
• B
  10% (5)
• C
  4% (2)
• D
  14% (7)

Explanation

The SysOps administrator needs to sign in as the root user to change the AWS Support plan. Since the MFA device is lost, the administrator can sign in by using email and phone verification. After signing in, the administrator should set up a new MFA device and change the root user password for security reasons. It is generally recommended to use IAM users with limited permissions instead of root user accounts. However, in this case, since the support plan needs to be changed, the root user account is necessary. https://docs.aws.amazon.com/IAM/latest/UserGuide/id_credentials_mfa_lost-or-broken.html

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