SK0-005 Question #661: Real Exam Question with Answer & Explanation

Question

A user is prompted at login to change the password because it will expire soon. After successfully changing the password and logging in to the OS. the user tries to access restricted resources on the company website, but the account is locked. The user restarts the computer and tries to log in to the OS, but the locked account prompt appears again. The user then calls the help desk, changes the password again, and is able to log in to the OS. However, the account is locked again when trying to log in to the company website. Which of the following is most likely the issue?

Options

• AThe user has another device that is logged in with the old password.
• BThe user's account lockout policies are corrupted.
• CThe user does not have appropriate access to the web page.
• DThe user does not remember the new password.

Explanation

Another device or service is still attempting to authenticate using the old password, triggering repeated failed login attempts and causing the account to lock whenever the user accesses centralized resources such as the company website.

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