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SK0-005 · Question #630

A technician is troubleshooting a database server that has 12 external disk arrays. Multiple disks are in a degraded state. The server is in a remote, colocation facility and has on-site support. The

The correct answer is B. Notify the management team about the issue and travel to the colocation site with spare disks. Since the server is in a remote colocation facility with on-site support and multiple external arrays are degraded, the technician should notify management and physically go to the site with spare parts to replace faulty disks or controllers promptly.

Troubleshooting

Question

A technician is troubleshooting a database server that has 12 external disk arrays. Multiple disks are in a degraded state. The server is in a remote, colocation facility and has on-site support. The technician notices all of the external storage arrays are degraded, but the internal arrays are functional. Which of the following steps should the technician take next to quickly address this issue?

Options

  • ANotify the users of the downtime and reboot the server from the RDP connection.
  • BNotify the management team about the issue and travel to the colocation site with spare disks
  • CAccess the server with RDP and start the RAID utility software to rebuild the arrays.
  • DRestore the data for the affected disks and notify the users of the estimated recovery time.

How the community answered

(24 responses)
  • A
    8% (2)
  • B
    63% (15)
  • C
    21% (5)
  • D
    8% (2)

Explanation

Since the server is in a remote colocation facility with on-site support and multiple external arrays are degraded, the technician should notify management and physically go to the site with spare parts to replace faulty disks or controllers promptly.

Topics

#Troubleshooting Storage#RAID#Hardware Failure#Remote Server Management

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