SK0-005 · Question #583
A server administrator implements a new account lockout policy to prevent improper escalated access for all of the privileged accounts. After 24 hours, several scheduled tasks and backups fail to comp
The correct answer is D. Review the security logs in the SIEM to identity the servers and jobs that failed to run.. To troubleshoot a new account lockout policy causing task failures while minimizing risks, the server administrator should first review security logs for detailed diagnostic information.
Question
A server administrator implements a new account lockout policy to prevent improper escalated access for all of the privileged accounts. After 24 hours, several scheduled tasks and backups fail to complete. The server administrator is asked to investigate the issue while minimizing risks. Which of the following should be the server administrator's first step in troubleshooting this issue?
Options
- ARevert the policy to allow the scheduled tasks and backups to continue.
- BBlock the account policy on the impacted servers running the tasks and backup jobs.
- CIdentity the locked accounts and reenable them to complete the tasks and backups.
- DReview the security logs in the SIEM to identity the servers and jobs that failed to run.
How the community answered
(53 responses)- A8% (4)
- B4% (2)
- C6% (3)
- D83% (44)
Why each option
To troubleshoot a new account lockout policy causing task failures while minimizing risks, the server administrator should first review security logs for detailed diagnostic information.
Reverting the policy immediately might resolve the issue but could reintroduce the security risk and doesn't provide insight into the root cause of the failures.
Blocking the policy on impacted servers is a reactive measure that bypasses security controls and does not help in understanding the problem's underlying cause.
Identifying and reenabling locked accounts is a corrective action that should follow the diagnostic step of reviewing logs to confirm the cause and frequency of lockouts.
Reviewing security logs, potentially in a SIEM, is the most appropriate first step as it provides crucial diagnostic information without making further changes that could introduce new risks or disrupt systems. This allows the administrator to identify exactly which accounts are being locked out and on which servers, narrowing down the scope of the problem.
Concept tested: Account lockout policy troubleshooting
Source: https://learn.microsoft.com/en-us/windows/security/threat-protection/auditing/event-4740
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