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CompTIA

SK0-005 · Question #42

A systems administrator is trying to run a program on the server to query the database. When attempting to launch the program, the screen flashes and the program closes. Which of the following…

The correct answer is A. Launch the program running as the administrator. B. Check HIPS logs to see if the application is blocked. If a program flashes and closes, the administrator should attempt to launch it with administrator privileges and check HIPS logs for any security blocks.

Troubleshooting

Question

A systems administrator is trying to run a program on the server to query the database. When attempting to launch the program, the screen flashes and the program closes. Which of the following should the technician do to get the program to open correctly? (Choose two.)

Options

  • ALaunch the program running as the administrator.
  • BCheck HIPS logs to see if the application is blocked.
  • CLog on to the server as the backup administrator.
  • DLog on to the server as the database administrator.
  • EStop the database and restart the server.

How the community answered

(42 responses)
  • A
    71% (30)
  • C
    17% (7)
  • D
    5% (2)
  • E
    7% (3)

Why each option

If a program flashes and closes, the administrator should attempt to launch it with administrator privileges and check HIPS logs for any security blocks.

ALaunch the program running as the administrator.Correct

Running the program as an administrator can resolve issues where the application requires elevated privileges to access system resources, write to protected directories, or perform certain operations, which could cause it to crash if not met.

BCheck HIPS logs to see if the application is blocked.Correct

HIPS (Host-based Intrusion Prevention System) software can block legitimate applications from running if they trigger suspicious behavior, leading to a flash and crash. Checking HIPS logs will reveal if the application is being actively prevented from executing by security software.

CLog on to the server as the backup administrator.

Logging on as a "backup administrator" is vague and unlikely to resolve the issue directly; if the problem is privilege-related, any administrator account should suffice, but specifically identifying the need for elevation is more precise.

DLog on to the server as the database administrator.

Logging on as the "database administrator" provides specific database privileges but does not necessarily grant the required system-level permissions for the application itself to run correctly, nor does it address potential HIPS blocking.

EStop the database and restart the server.

Stopping the database and restarting the server is a drastic measure that would impact other services and is not a primary troubleshooting step for a single application failing to launch, especially when the issue could be permission- or security-related.

Concept tested: Application troubleshooting - permissions and security

Source: https://learn.microsoft.com/en-us/troubleshoot/windows-server/windows-security/run-programs-elevated-privileges, https://learn.microsoft.com/en-us/windows/security/threat-protection/microsoft-defender-for-endpoint/host-intrusion-prevention-system

Topics

#Application troubleshooting#Permissions#Security blocking#HIPS

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