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SK0-005 · Question #39

A DHCP server is configured to issue IP addresses. Client machines have successfully obtained an IP address. However, when testing, users are unable to browse the Internet. Which of the following…

The correct answer is B. DNS configuration on the DHCP server is missing. If clients obtain IP addresses but cannot browse the Internet, the most probable cause is missing DNS configuration on the DHCP server, preventing name resolution.

Troubleshooting

Question

A DHCP server is configured to issue IP addresses. Client machines have successfully obtained an IP address. However, when testing, users are unable to browse the Internet. Which of the following might be the MOST likely cause?

Options

  • AThe DHCP server is unable to communicate with the DNS server.
  • BDNS configuration on the DHCP server is missing.
  • CThe client machines are not members of the domain.
  • DThe DHCP server ran out of IP addresses.

How the community answered

(55 responses)
  • A
    13% (7)
  • B
    75% (41)
  • C
    9% (5)
  • D
    4% (2)

Why each option

If clients obtain IP addresses but cannot browse the Internet, the most probable cause is missing DNS configuration on the DHCP server, preventing name resolution.

AThe DHCP server is unable to communicate with the DNS server.

While the DHCP server might communicate with a DNS server for dynamic updates, its inability to do so would not directly prevent clients from browsing the internet if they received valid DNS server addresses. The issue is usually client-side DNS resolution, not DHCP-DNS server communication.

BDNS configuration on the DHCP server is missing.Correct

If client machines receive IP addresses from the DHCP server but cannot browse the Internet, it strongly indicates a problem with name resolution. The MOST likely cause is that the DHCP server's scope options are not configured to provide valid DNS server IP addresses to the clients, so clients cannot resolve domain names into IP addresses.

CThe client machines are not members of the domain.

Client machines not being members of a domain does not prevent them from browsing the Internet, as domain membership is related to authentication and centralized management, not basic internet connectivity.

DThe DHCP server ran out of IP addresses.

The DHCP server running out of IP addresses would prevent clients from obtaining an IP address in the first place, which contradicts the question stating clients have successfully obtained an IP address.

Concept tested: DHCP and DNS configuration

Source: https://learn.microsoft.com/en-us/windows-server/networking/dns/what-is-dns

Topics

#DHCP#DNS#Network Troubleshooting#Internet Connectivity

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