A server administrator made a change in a server's BIOS in an attempt to fix an issue with the OS not turning on. However, the change did not successfully correct the issue. Which of the following…

Question

Options

• AReinstall the server OS in repair mode while maintaining the data.
• BFlash the BIOS with the most recent version.
• CReverse the latest change made to the server and reboot.
• DRestart the server into safe mode and roll back changes.

• A
  10% (6)
• B
  5% (3)
• C
  82% (50)
• D
  3% (2)

Explanation

The best practice for troubleshooting is to follow a logical and systematic process that involves identifying the problem, establishing a theory of probable cause, testing the theory, establishing a plan of action, implementing the solution, verifying functionality, and documenting findings. Since the problem occurred after a change in the server's BIOS, the most likely cause is that the change was incompatible or incorrect for the OS. Therefore, the next step should be to reverse the latest change made to the server and reboot to see if that fixes the issue.

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