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SK0-005 · Question #235

Users report they are unable to access an application after a recent third-party patch update. The physical server that is hosting the application keeps crashing on reboot. Although the update was ins

The correct answer is E. Scan and remove any malware. F. Reformat the server and restore the image from the latest backup.. The most likely cause of the server crashing and the application being inaccessible is that the unauthorized software installed by the update is malware that corrupted the system files or compromised the security of the server. To restore access to the application while minimizin

Security and disaster recovery

Question

Users report they are unable to access an application after a recent third-party patch update. The physical server that is hosting the application keeps crashing on reboot. Although the update was installed directly from the manufacturer’s support website as recommended, it has now been recalled and removed from the website, as the update unintentionally installed unauthorized software after a reboot. Which of the following steps should the administrator perform to restore access to the application while minimizing downtime? (Choose two.)

Options

  • AUninstall recent updates.
  • BReimage the server with a different OS.
  • CRun a port scan to verify open ports.
  • DEnable a GPO to uninstall the update.
  • EScan and remove any malware.
  • FReformat the server and restore the image from the latest backup.

How the community answered

(44 responses)
  • A
    2% (1)
  • B
    11% (5)
  • C
    7% (3)
  • D
    2% (1)
  • E
    77% (34)

Explanation

The most likely cause of the server crashing and the application being inaccessible is that the unauthorized software installed by the update is malware that corrupted the system files or compromised the security of the server. To restore access to the application while minimizing downtime, the administrator should scan and remove any malware from the server, and then reformat the server and restore the image from the latest back-up. This will ensure that the server is clean and has a working configuration of the application.

Topics

#Malware removal#System restoration#Disaster recovery#Server troubleshooting

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