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SK0-005 · Question #192
SK0-005 Question #192: Real Exam Question with Answer & Explanation
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Troubleshooting
Question
Users at a remote site have reported that a regularly used server is inaccessible. The systems administrator knows users at another site also use the same server, so the administrator contacts them to see if the same issue is occurring. Which of the following troubleshooting steps is this an example of?
Options
- AEstablish a plan to resolve the issue.
- BEstablish a theory of probable cause.
- CEstablish the scope of the issue.
- DTest the theory of probable cause.
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Topics
#Troubleshooting methodology#Problem diagnosis#Scope identification#Server accessibility