A technician is attempting to update a server's firmware. After inserting the media for the firmware and restarting the server, the machine starts normally into the OS. Which of the following should…

The correct answer is B. Boot from the media. The server booted into the OS instead of the firmware update media, meaning the BIOS/UEFI boot order prioritizes the hard drive over removable media. The technician must configure the server to boot from the firmware media (e.g., USB, CD, or network boot source) so the firmware…

Server hardware installation and management

Question

A technician is attempting to update a server's firmware. After inserting the media for the firmware and restarting the server, the machine starts normally into the OS. Which of the following should the technician do NEXT to install the firmware?

Options

APress F8 to enter safe mode
BBoot from the media
CEnable HIDS on the server
DLog in with an administrative account

How the community answered

(30 responses)

A
13% (4)
B
77% (23)
C
7% (2)
D
3% (1)

Explanation

The server booted into the OS instead of the firmware update media, meaning the BIOS/UEFI boot order prioritizes the hard drive over removable media. The technician must configure the server to boot from the firmware media (e.g., USB, CD, or network boot source) so the firmware update utility can run before the OS loads. This is typically done by entering the BIOS/UEFI setup or using a one-time boot menu key (e.g., F12). F8 safe mode (A) only affects OS startup and is irrelevant to firmware updates. HIDS (C) is a host-based intrusion detection system with no relevance to firmware installation. Logging in with an admin account (D) is already possible since the machine booted into the OS, but firmware updates must run outside the OS environment.

Topics

#Firmware update#Boot media#Server boot process#BIOS/UEFI

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