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SK0-005 · Question #101

After configuring a server, a technician is unable to access websites by URL but can access websites by typing in an IP address. Which of the following is the MOST likely cause of this issue?

The correct answer is B. The DNS is misconfigured.. The inability to access websites by URL while still being able to access them by IP address indicates a problem with name resolution, which points directly to a misconfiguration of DNS.

Troubleshooting

Question

After configuring a server, a technician is unable to access websites by URL but can access websites by typing in an IP address. Which of the following is the MOST likely cause of this issue?

Options

  • AThere is a misconfigured firewall.
  • BThe DNS is misconfigured.
  • CThe DHCP is not enabled on the server.
  • DThere is an incorrect gateway configuration.

How the community answered

(35 responses)
  • A
    3% (1)
  • B
    83% (29)
  • C
    6% (2)
  • D
    9% (3)

Why each option

The inability to access websites by URL while still being able to access them by IP address indicates a problem with name resolution, which points directly to a misconfiguration of DNS.

AThere is a misconfigured firewall.

A misconfigured firewall would typically block traffic to specific ports or IP addresses, preventing access by both URL and IP address, or block access entirely.

BThe DNS is misconfigured.Correct

If a server can reach websites by IP address but not by URL, it means the network connectivity is generally functional, but the server is unable to resolve domain names (URLs) into their corresponding IP addresses. This is the primary function of DNS (Domain Name System), so a misconfigured DNS server address or an inability to reach DNS servers would cause this specific issue.

CThe DHCP is not enabled on the server.

DHCP (Dynamic Host Configuration Protocol) assigns IP addresses and other network configuration details. If DHCP were not enabled or failed, the server might not have an IP address or correct network settings at all, preventing any network access, including by IP.

DThere is an incorrect gateway configuration.

An incorrect gateway configuration would prevent the server from reaching any destination outside its local subnet, meaning it could not access external websites by either IP address or URL.

Concept tested: DNS resolution and network troubleshooting

Source: https://learn.microsoft.com/en-us/windows-server/networking/dns/what-is-dns

Topics

#DNS#Networking#Troubleshooting#Connectivity

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