SK0-004 · Question #845
Which of the following is a benefit of performing asset management?
The correct answer is A. Inventory of items for support and warranty. Asset management provides an inventory of hardware and software items including their support contracts and warranty status, enabling proactive maintenance and lifecycle planning.
Question
Which of the following is a benefit of performing asset management?
Options
- AInventory of items for support and warranty
- BInventory of the labor and time to fix issues
- CInventory of the number of employees
- DInventory of system logs
How the community answered
(51 responses)- A94% (48)
- C4% (2)
- D2% (1)
Why each option
Asset management provides an inventory of hardware and software items including their support contracts and warranty status, enabling proactive maintenance and lifecycle planning.
Asset management systems track each asset's lifecycle including purchase date, vendor support terms, and warranty expiration, which allows administrators to manage renewals and ensure covered hardware receives timely support. This directly benefits IT operations by preventing the use of unpatched or unsupported equipment. Knowing warranty status also supports budget planning for asset replacement cycles.
Tracking labor and time to fix issues is a function of IT service management or help desk ticketing systems, not asset management.
Tracking employee headcount is a human resources function and is not within the scope of IT asset management.
System log collection and retention is a logging or SIEM function, distinct from managing physical and software assets.
Concept tested: IT asset management benefits - support and warranty tracking
Source: https://csrc.nist.gov/publications/detail/sp/1800-5/final
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