SK0-004 · Question #656
A server administrator is updating the kernel for servers during the middle of the work day. After defining the steps required to perform this scope of work, which of the following would be the NEXT…
The correct answer is D. Schedule time to perform updates. Change management procedures require scheduling a maintenance window after defining the scope of work and before executing system changes to ensure proper coordination and stakeholder notification.
Question
A server administrator is updating the kernel for servers during the middle of the work day. After defining the steps required to perform this scope of work, which of the following would be the NEXT step needed to complete this task?
Options
- APerform the system updates
- BDetermine MTTR
- CRequest an impact analysis report
- DSchedule time to perform updates
How the community answered
(29 responses)- A17% (5)
- B7% (2)
- C3% (1)
- D72% (21)
Why each option
Change management procedures require scheduling a maintenance window after defining the scope of work and before executing system changes to ensure proper coordination and stakeholder notification.
Performing system updates before scheduling a maintenance window skips critical change management approval and coordination steps.
Mean Time To Repair (MTTR) is a performance metric used to measure repair efficiency after incidents, not a procedural step in planning a proactive change.
Requesting an impact analysis report is a step that occurs earlier in the change process, prior to or during scope definition, not after the steps have already been defined.
After documenting the steps and scope of a change, the proper change management process requires scheduling a maintenance window so that stakeholders are informed and the work is performed during an approved, low-impact time. Performing updates during the middle of the work day without a scheduled window violates change management best practices and risks unplanned disruption. Scheduling ensures the change is authorized and coordinated before execution.
Concept tested: Change management process - scheduling maintenance windows
Topics
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