SK0-004 · Question #310
Which of the following is the FIRST thing that should be done in order to begin reinstalling TCP/IP on the server?
The correct answer is C. Notify users. Before performing any maintenance that impacts server connectivity and user access, change management best practices require that affected users be notified first to minimize disruption and set expectations.
Question
Which of the following is the FIRST thing that should be done in order to begin reinstalling TCP/IP on the server?
Options
- AConfigure netsh settings in case of backup
- BRestart the server
- CNotify users
- DUninstall TCP/IP
How the community answered
(49 responses)- A4% (2)
- B2% (1)
- C90% (44)
- D4% (2)
Why each option
Before performing any maintenance that impacts server connectivity and user access, change management best practices require that affected users be notified first to minimize disruption and set expectations.
Configuring netsh settings is a technical step that occurs during or after TCP/IP installation, not before the process begins.
Restarting the server is typically required after TCP/IP reinstallation completes, making it a later step in the process.
Notifying users is the first step because reinstalling TCP/IP will interrupt all network-dependent services and active sessions on the server. Proper change management mandates that stakeholders are informed before work begins so they can save work, plan around the outage, and avoid blaming an unexpected outage on unrelated issues. Only after notification should the administrator proceed with the technical steps of the reinstallation.
Uninstalling TCP/IP is the first technical action in the reinstallation process, but notifying users must happen before any disruptive technical work begins.
Concept tested: Change management user notification before network service reinstall
Topics
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