SK0-004 · Question #198
A hardware failure affects a server in a datacenter. The server is critical to company operation, and the hardware vendor is out of stock on the parts needed to repair the server. A network…
The correct answer is B. Check the DRP and BCP and talk to the company stakeholders before making the decision. Before repurposing any asset from a disaster recovery site, the technician must consult the Disaster Recovery Plan and Business Continuity Plan and gain stakeholder approval, as this decision has broad organizational impact.
Question
A hardware failure affects a server in a datacenter. The server is critical to company operation, and the hardware vendor is out of stock on the parts needed to repair the server. A network technician suggests replacing it with a server from the warm site. Which of the following should the technician do FIRST?
Options
- AOutsource a hardware-certified courier to move the server to the datacenter.
- BCheck the DRP and BCP and talk to the company stakeholders before making the decision.
- CUnrack the server from the warm site and move it to the datacenter.
- DOrder the parts from the hardware vendor and notify affected users that the server will be down.
How the community answered
(54 responses)- A15% (8)
- B74% (40)
- C4% (2)
- D7% (4)
Why each option
Before repurposing any asset from a disaster recovery site, the technician must consult the Disaster Recovery Plan and Business Continuity Plan and gain stakeholder approval, as this decision has broad organizational impact.
Arranging transport before consulting the DRP, BCP, and stakeholders skips the mandatory approval process and could result in an unauthorized action.
The DRP and BCP define the authorized procedures and chain of approval for using DR assets, and removing a server from the warm site could compromise the organization's ability to recover from a future disaster. Consulting stakeholders ensures that the business impact and trade-offs are understood and accepted before action is taken. Acting without this approval could violate governance policies and leave the company with no viable DR capability.
Physically removing the server from the warm site before reviewing plans and gaining approval could compromise the DR site's readiness and violates proper change management procedures.
Ordering parts and notifying users does not address the immediate critical server outage and bypasses the DRP and BCP review that governs all recovery decisions.
Concept tested: DRP and BCP consultation before DR asset use
Source: https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-34r1.pdf
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