A technician needs to install additional memory in a server to help resolve performance issues. Which of the following should the technician do FIRST?

While an impact analysis is a component within change management, it is a step inside that process - initiating formal change management procedures encompasses and precedes individual sub-steps like impact analysis.

Change management procedures ensure that all modifications to production systems are properly reviewed, approved, and scheduled before implementation. Following these procedures first protects against unplanned downtime and ensures the change is authorized, which is required before any physical hardware modification.

Installing memory before following change management procedures bypasses authorization and documentation requirements, which could violate organizational policy and introduce uncontrolled changes to a production system.

Updating system firmware is a separate change that may or may not be required and should also go through change management, but it is not a prerequisite action before memory installation.