SG0-001 · Question #57
After installing a server based application, an administrator is failing to connect from their desktop. The administrator is able to ping the server by both IP and DNS name. Which of the following is
The correct answer is A. Incorrect firewall settings. The administrator can ping the server but cannot connect to an application, indicating basic network connectivity but a blocked application port.
Question
After installing a server based application, an administrator is failing to connect from their desktop. The administrator is able to ping the server by both IP and DNS name. Which of the following is causing the problem?
Options
- AIncorrect firewall settings
- BIncorrect duplex setting
- CIncorrect VLAN configuration
- DIncorrect NIC configurations
How the community answered
(34 responses)- A71% (24)
- B3% (1)
- C18% (6)
- D9% (3)
Why each option
The administrator can ping the server but cannot connect to an application, indicating basic network connectivity but a blocked application port.
Incorrect firewall settings prevent specific application ports from communicating, even when basic network connectivity (like ping, which uses ICMP) is working. A firewall blocks traffic based on ports or protocols, stopping application-level connections.
Incorrect duplex settings would typically cause severe network performance issues or complete connectivity loss, affecting ping as well as application access.
An incorrect VLAN configuration would prevent any network communication, including ping, between the desktop and the server.
Incorrect NIC configurations (e.g., wrong IP address or subnet mask) would prevent basic network connectivity, meaning ping would also fail.
Concept tested: Troubleshooting application connectivity and firewalls
Source: https://learn.microsoft.com/en-us/windows/security/threat-protection/windows-defender-firewall/configure-windows-firewall-settings
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