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SG0-001 · Question #460

A server administrator loses access to several LUNs. When the storage administrator views the array and notices several drives have failed. Reviewing the array logs shows that the drives faulted over

The correct answer is B. Call home E. Array alerts. To prevent data loss from multiple drive failures occurring over time, enabling array alerts for faults and configuring a call home feature for automatic vendor notification should have been implemented.

Storage Management

Question

A server administrator loses access to several LUNs. When the storage administrator views the array and notices several drives have failed. Reviewing the array logs shows that the drives faulted over several weeks. Which of the following should have been implemented to prevent the current situation? (Select TWO).

Options

  • ATrending
  • BCall home
  • CForecasting
  • DSetting thresholds
  • EArray alerts

How the community answered

(58 responses)
  • A
    12% (7)
  • B
    62% (36)
  • C
    5% (3)
  • D
    21% (12)

Why each option

To prevent data loss from multiple drive failures occurring over time, enabling array alerts for faults and configuring a call home feature for automatic vendor notification should have been implemented.

ATrending

Trending involves analyzing historical data to identify patterns, which is useful for capacity or performance planning, but it does not provide immediate, real-time alerts for critical events like drive failures.

BCall homeCorrect

Call home functionality automatically sends notifications to the storage vendor or support team when critical events, such as drive failures, occur. This enables proactive support intervention, like dispatching replacement drives, before multiple failures accumulate and cause a system outage.

CForecasting

Forecasting uses historical data to predict future states or needs, similar to trending, and while valuable for long-term planning, it does not offer real-time notification or automated support for immediate critical hardware faults.

DSetting thresholds

Setting thresholds alone is insufficient; without an active alerting mechanism (like 'Array alerts') tied to these thresholds, administrators would not be proactively notified of issues when thresholds are breached.

EArray alertsCorrect

Array alerts provide immediate notifications to administrators when critical events like a drive failure happen within the storage array. This allows the storage administrator to promptly replace the failed drive, maintaining RAID integrity and preventing a cascading failure when subsequent drives fault.

Concept tested: Proactive storage array monitoring

Source: https://learn.microsoft.com/en-us/azure-stack/hci/deploy/monitor-system-health

Topics

#proactive monitoring#storage alerting#call home#drive failure

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