SG0-001 · Question #446
An administrator is troubleshooting a server that is intermittently losing access to its disk down a single path. The connected switch port has a lot of errors. The host HBA has appropriate firmware a
The correct answer is C. Improperly seated LC connector. Intermittent loss of disk access down a single path with switch port errors, despite good HBA firmware, strongly suggests a physical layer issue.
Question
An administrator is troubleshooting a server that is intermittently losing access to its disk down a single path. The connected switch port has a lot of errors. The host HBA has appropriate firmware and drivers for its configuration. Which of the following is the MOST likely cause for the recurring issue?
Options
- AImproper zoning configuration
- BStorage controller reboots
- CImproperly seated LC connector
- DIncompatible switch firmware
How the community answered
(28 responses)- A4% (1)
- B14% (4)
- C79% (22)
- D4% (1)
Why each option
Intermittent loss of disk access down a single path with switch port errors, despite good HBA firmware, strongly suggests a physical layer issue.
Improper zoning configuration would typically result in a consistent lack of access or incorrect access, rather than intermittent errors on a single path with port errors.
Storage controller reboots would affect all paths connected to that storage controller, not just a single path from one host HBA.
An improperly seated, dirty, or damaged LC fiber optic connector is a very common cause of intermittent link degradation, leading to signal loss, high error counts on the switch port, and resulting in intermittent access issues down that specific path in a Fibre Channel SAN.
Incompatible switch firmware would likely cause more widespread or consistent connectivity problems, rather than an intermittent issue isolated to a single port with specific error counts.
Concept tested: Fibre Channel physical layer troubleshooting
Source: https://www.cisco.com/c/en/us/td/docs/switches/datacenter/mds9000/sw/6_2/troubleshooting/guide/b_MDS_Troubleshooting_Guide_6_2/b_MDS_Troubleshooting_Guide_6_2_chapter_010.html
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