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SG0-001 · Question #446

An administrator is troubleshooting a server that is intermittently losing access to its disk down a single path. The connected switch port has a lot of errors. The host HBA has appropriate firmware a

The correct answer is C. Improperly seated LC connector. Intermittent loss of disk access down a single path with switch port errors, despite good HBA firmware, strongly suggests a physical layer issue.

Storage Management

Question

An administrator is troubleshooting a server that is intermittently losing access to its disk down a single path. The connected switch port has a lot of errors. The host HBA has appropriate firmware and drivers for its configuration. Which of the following is the MOST likely cause for the recurring issue?

Options

  • AImproper zoning configuration
  • BStorage controller reboots
  • CImproperly seated LC connector
  • DIncompatible switch firmware

How the community answered

(28 responses)
  • A
    4% (1)
  • B
    14% (4)
  • C
    79% (22)
  • D
    4% (1)

Why each option

Intermittent loss of disk access down a single path with switch port errors, despite good HBA firmware, strongly suggests a physical layer issue.

AImproper zoning configuration

Improper zoning configuration would typically result in a consistent lack of access or incorrect access, rather than intermittent errors on a single path with port errors.

BStorage controller reboots

Storage controller reboots would affect all paths connected to that storage controller, not just a single path from one host HBA.

CImproperly seated LC connectorCorrect

An improperly seated, dirty, or damaged LC fiber optic connector is a very common cause of intermittent link degradation, leading to signal loss, high error counts on the switch port, and resulting in intermittent access issues down that specific path in a Fibre Channel SAN.

DIncompatible switch firmware

Incompatible switch firmware would likely cause more widespread or consistent connectivity problems, rather than an intermittent issue isolated to a single port with specific error counts.

Concept tested: Fibre Channel physical layer troubleshooting

Source: https://www.cisco.com/c/en/us/td/docs/switches/datacenter/mds9000/sw/6_2/troubleshooting/guide/b_MDS_Troubleshooting_Guide_6_2/b_MDS_Troubleshooting_Guide_6_2_chapter_010.html

Topics

#SAN troubleshooting#physical connectivity#fiber optic issues#LC connector

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