SG0-001 · Question #433
A large number of intermittent SCSI errors are suddenly appearing in a host's log, but the storage array has been verified as fully operational. The link lights on the SAN switch connections have been
The correct answer is B. Port errors counters. To diagnose intermittent SCSI errors when the storage array is operational and link lights are on, a storage administrator should check the port error counters on the SAN switch or HBA.
Question
A large number of intermittent SCSI errors are suddenly appearing in a host's log, but the storage array has been verified as fully operational. The link lights on the SAN switch connections have been confirmed. Which of the following should a storage administrator check?
Options
- ASwitch zone errors
- BPort errors counters
- CFC cable
- DHBA topology configuration
How the community answered
(38 responses)- A3% (1)
- B79% (30)
- C13% (5)
- D5% (2)
Why each option
To diagnose intermittent SCSI errors when the storage array is operational and link lights are on, a storage administrator should check the port error counters on the SAN switch or HBA.
Switch zone errors typically result in complete access denial or incorrect mapping, rather than intermittent data transfer errors on an established path.
Intermittent SCSI errors, even with active link lights, often indicate underlying data integrity issues on the Fibre Channel link, such as CRC errors, discarded frames, or retransmissions. Port error counters provide specific metrics on these types of issues, helping to pinpoint the exact nature of the problem on the physical connection path.
While a faulty FC cable can cause intermittent issues, checking port error counters first provides diagnostic data to confirm if a physical layer problem exists before replacing components.
HBA topology configuration issues usually cause connection failures or consistent misbehavior from the outset, not sudden intermittent errors on an operational system.
Concept tested: Fibre Channel SAN troubleshooting
Source: https://docs.broadcom.com/doc/Emulex-FC-HBA-Troubleshooting-Guide
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