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SG0-001 · Question #433

A large number of intermittent SCSI errors are suddenly appearing in a host's log, but the storage array has been verified as fully operational. The link lights on the SAN switch connections have been

The correct answer is B. Port errors counters. To diagnose intermittent SCSI errors when the storage array is operational and link lights are on, a storage administrator should check the port error counters on the SAN switch or HBA.

Storage Connectivity

Question

A large number of intermittent SCSI errors are suddenly appearing in a host's log, but the storage array has been verified as fully operational. The link lights on the SAN switch connections have been confirmed. Which of the following should a storage administrator check?

Options

  • ASwitch zone errors
  • BPort errors counters
  • CFC cable
  • DHBA topology configuration

How the community answered

(38 responses)
  • A
    3% (1)
  • B
    79% (30)
  • C
    13% (5)
  • D
    5% (2)

Why each option

To diagnose intermittent SCSI errors when the storage array is operational and link lights are on, a storage administrator should check the port error counters on the SAN switch or HBA.

ASwitch zone errors

Switch zone errors typically result in complete access denial or incorrect mapping, rather than intermittent data transfer errors on an established path.

BPort errors countersCorrect

Intermittent SCSI errors, even with active link lights, often indicate underlying data integrity issues on the Fibre Channel link, such as CRC errors, discarded frames, or retransmissions. Port error counters provide specific metrics on these types of issues, helping to pinpoint the exact nature of the problem on the physical connection path.

CFC cable

While a faulty FC cable can cause intermittent issues, checking port error counters first provides diagnostic data to confirm if a physical layer problem exists before replacing components.

DHBA topology configuration

HBA topology configuration issues usually cause connection failures or consistent misbehavior from the outset, not sudden intermittent errors on an operational system.

Concept tested: Fibre Channel SAN troubleshooting

Source: https://docs.broadcom.com/doc/Emulex-FC-HBA-Troubleshooting-Guide

Topics

#troubleshooting#SCSI errors#SAN connectivity#port error counters

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