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SG0-001 · Question #166

A server with two HBAs is connected to two identical fabrics and configured as active-active, load balanced with automatic failover. Under normal conditions, traffic is moving across both fabrics equa

The correct answer is A. Check HBA B on the server.. Given that Fabric A is offline for maintenance, HBA B's connection to Fabric B has no light, and the server reports all paths lost, the first troubleshooting step should be to check HBA B on the server.

Storage Management

Question

A server with two HBAs is connected to two identical fabrics and configured as active-active, load balanced with automatic failover. Under normal conditions, traffic is moving across both fabrics equally. During a maintenance window to upgrade code on the switches, Fabric A is taken offline. This server reports all paths lost. The switch on Fabric B shows no light on the port connected to HBA B. Which of the following should be the FIRST step to troubleshoot the problem?

Options

  • ACheck HBA B on the server.
  • BRemove the server from production.
  • CReplace the cable on Fabric A.
  • DReplace the switch in Fabric B

How the community answered

(35 responses)
  • A
    74% (26)
  • B
    3% (1)
  • C
    14% (5)
  • D
    9% (3)

Why each option

Given that Fabric A is offline for maintenance, HBA B's connection to Fabric B has no light, and the server reports all paths lost, the first troubleshooting step should be to check HBA B on the server.

ACheck HBA B on the server.Correct

The problem indicates that Fabric A is intentionally offline for maintenance, and the issue lies with Fabric B where the switch port connected to HBA B shows no light, and the server reports all paths lost. Since the HBA is the server's interface to the SAN, checking HBA B's status on the server is the most logical first step to determine if it is operational or has a physical fault.

BRemove the server from production.

Removing the server from production is a drastic measure and not the first troubleshooting step; the immediate goal is to identify and resolve the connectivity problem.

CReplace the cable on Fabric A.

Replacing the cable on Fabric A is irrelevant because Fabric A is purposely offline for maintenance, and the reported issue is with Fabric B's connection.

DReplace the switch in Fabric B

Replacing the switch in Fabric B is premature; a lack of light on a single port could indicate a problem with the cable, HBA, or port configuration, and replacing an entire switch should be considered only after more focused troubleshooting.

Concept tested: Fibre Channel SAN troubleshooting methodology

Source: https://learn.microsoft.com/en-us/windows-server/storage/storage-spaces/troubleshoot-hba

Topics

#SAN troubleshooting#HBA#Fabric failover#Path redundancy

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