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SG0-001 · Question #16

After a cleaning person left the network room, one of the paths to the SAN from Server A is no longer working. The redundant path is working fine. The cables are all connected securely but the HBA fau

The correct answer is D. The cable was damaged. Given that cables are securely connected, but the HBA fault light is on and the switch port has no light, the MOST likely issue is a damaged cable preventing signal transmission.

Storage Management

Question

After a cleaning person left the network room, one of the paths to the SAN from Server A is no longer working. The redundant path is working fine. The cables are all connected securely but the HBA fault light is on. The switch shows no light on that port. Which of the following MOST likely occurred?

Options

  • AThe HBA was unseated.
  • BThe Ethernet connection was briefly lost.
  • CThe ISL was broken.
  • DThe cable was damaged

How the community answered

(62 responses)
  • A
    11% (7)
  • B
    3% (2)
  • C
    3% (2)
  • D
    82% (51)

Why each option

Given that cables are securely connected, but the HBA fault light is on and the switch port has no light, the MOST likely issue is a damaged cable preventing signal transmission.

AThe HBA was unseated.

If the HBA was unseated, the server would likely not even detect the HBA, and a fault light on the HBA itself would be less likely if it was not receiving power or properly communicating with the server's bus.

BThe Ethernet connection was briefly lost.

The problem describes a SAN connection, which typically uses Fibre Channel, not standard Ethernet for the primary storage path, making this option irrelevant to the scenario.

CThe ISL was broken.

An ISL (Inter-Switch Link) connects two Fibre Channel switches, but the problem describes a path from a server to the SAN, not a link between switches.

DThe cable was damagedCorrect

If the cable is securely connected but the HBA shows a fault and the switch port has no link light, it strongly suggests the physical cable itself is compromised. A damaged cable would prevent the optical or electrical signal from reliably reaching its destination, causing both ends to report a link failure.

Concept tested: Fibre Channel SAN troubleshooting physical layer

Source: https://www.ibm.com/docs/en/ts3500-tape-library?topic=library-troubleshooting-fibre-channel-connectivity

Topics

#SAN troubleshooting#Fibre Channel#Cable damage#HBA#Redundant path

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