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SG0-001 · Question #131

After working for the past six months, a server no longer can see its storage. A switch port where the server is connecting indicates that there is no connection. An administrator moves the cable to…

The correct answer is B. Server HBA. When a server loses storage connectivity and multiple switch ports show no connection, the server's Host Bus Adapter (HBA) should be checked first. This indicates a likely failure or issue on the server side, as the problem persists across different switch ports.

Storage Connectivity

Question

After working for the past six months, a server no longer can see its storage. A switch port where the server is connecting indicates that there is no connection. An administrator moves the cable to the next switch port but it also shows no connection. Which of the following should be checked FIRST?

Options

  • ASwitch firmware
  • BServer HBA
  • CZoning configuration
  • DSwitch SFP

How the community answered

(30 responses)
  • A
    13% (4)
  • B
    77% (23)
  • C
    3% (1)
  • D
    7% (2)

Why each option

When a server loses storage connectivity and multiple switch ports show no connection, the server's Host Bus Adapter (HBA) should be checked first. This indicates a likely failure or issue on the server side, as the problem persists across different switch ports.

ASwitch firmware

Switch firmware issues are less likely to cause a complete loss of physical link on multiple ports specifically for one server while other devices on the switch are presumably working.

BServer HBACorrect

If a server can no longer see its storage and multiple switch ports indicate no connection after trying different ones, the issue is most likely with the server's Host Bus Adapter (HBA) or the cable connecting it. The HBA is the server component responsible for initiating the connection to the SAN fabric; its failure would prevent any physical link from being established.

CZoning configuration

Zoning configuration issues would typically allow a physical connection (link light) but prevent logical access to storage, not result in a 'no connection' state on the switch port.

DSwitch SFP

Since the issue persists even when the cable is moved to a different switch port, the problem is unlikely to be a faulty SFP in the original switch port, as the new port would use a different SFP.

Concept tested: SAN troubleshooting-server connectivity

Source: https://www.snia.org/education/tutorials/introduction-to-fibre-channel/troubleshooting-fc-fabrics

Topics

#SAN troubleshooting#HBA#physical connectivity#no link

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