Your company is planning on using Azure Active Directory for the storage of identities. They want to make use of the self-service password reset feature. Which of the following authentication…

The correct answer is A. Email D. Mobile app notification E. Mobile app code. Azure AD Self-Service Password Reset (SSPR) supports multiple verification methods, including: (A) Email - a code sent to an alternate email address; (D) Mobile app notification - a push notification via the Microsoft Authenticator app; and (E) Mobile app code - a TOTP code…

Submitted by carlos_mx· Apr 18, 2026Describe the capabilities of Microsoft Entra ID

Question

Your company is planning on using Azure Active Directory for the storage of identities. They want to make use of the self-service password reset feature. Which of the following authentication methods are available for self-service password reset? Choose 3 answers from the options given below

Options

AEmail
BA passport identification number
CA picture message
DMobile app notification
EMobile app code

How the community answered

(32 responses)

A
88% (28)
B
3% (1)
C
9% (3)

Explanation

Azure AD Self-Service Password Reset (SSPR) supports multiple verification methods, including: (A) Email - a code sent to an alternate email address; (D) Mobile app notification - a push notification via the Microsoft Authenticator app; and (E) Mobile app code - a TOTP code from the Authenticator app. A passport identification number (B) is not a supported method - SSPR does not integrate with government IDs. Picture messaging (C) is not a supported channel in SSPR at all.

Topics

#Microsoft Entra ID#Self-Service Password Reset#Authentication Methods

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