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SALESFORCE-ASSOCIATE · Question #71

A Salesforce associate is asked to add a new employee record to their client. Get Cloudy Consulting. To which object should they add this record?

The correct answer is C. Contacts. Contacts represent individual people associated with an Account (a company or organization). Since Get Cloudy Consulting is an Account, its employees should be stored as Contact records linked to that Account. Accounts represent companies or organizations, not individual people.

Salesforce Core Objects and Data Model

Question

A Salesforce associate is asked to add a new employee record to their client. Get Cloudy Consulting. To which object should they add this record?

Exhibit

SALESFORCE-ASSOCIATE question #71 exhibit

Options

  • AAccounts
  • BLeads
  • CContacts

How the community answered

(27 responses)
  • A
    4% (1)
  • B
    7% (2)
  • C
    89% (24)

Explanation

Contacts represent individual people associated with an Account (a company or organization). Since Get Cloudy Consulting is an Account, its employees should be stored as Contact records linked to that Account. Accounts represent companies or organizations, not individual people. Leads are used for unqualified prospective customers who have not yet been converted into the standard sales process - they are not appropriate for recording known employees of an existing client.

Topics

#Salesforce Standard Objects#Contacts#Accounts#Data Model

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