SALESFORCE-ASSOCIATE · Question #116
Get Cloudy Consulting (GCC) wants to migrate to Salesforce as its business continues to grow. GCC's needs include: Communicating available products and services to its prospective customers Improving
The correct answer is C. Sales, Service, and Marketing. Each of GCC's three needs maps to a specific Salesforce cloud: (1) Communicating products and services to prospective customers aligns with Marketing Cloud, which handles campaigns and outreach. (2) Improving the sales pipeline and managing quarterly revenue goals aligns with Sal
Question
Get Cloudy Consulting (GCC) wants to migrate to Salesforce as its business continues to grow. GCC's needs include:
Communicating available products and services to its prospective customers Improving its sales pipeline forecast and management quarterly revenue goals Offering support to customers through its website, consider for implementation?
Options
- AService, Experience, and Marketing
- BCommerce, Service, and Marketing
- CSales, Service, and Marketing
How the community answered
(23 responses)- A9% (2)
- B13% (3)
- C78% (18)
Explanation
Each of GCC's three needs maps to a specific Salesforce cloud: (1) Communicating products and services to prospective customers aligns with Marketing Cloud, which handles campaigns and outreach. (2) Improving the sales pipeline and managing quarterly revenue goals aligns with Sales Cloud, which tracks opportunities, forecasts, and pipeline. (3) Offering customer support through a website aligns with Service Cloud, which manages cases, knowledge bases, and support channels. Experience Cloud enables portals/communities, Commerce Cloud handles e-commerce transactions, and CRM Analytics provides reporting-none of which fully address all three stated needs together.
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