(Select 2) What factors help unlock the intrinsic motivation of knowledge workers?

Question

Options

• AIndividual and team performance incentives.
• BMaking a contribution.
• CRanking individuals for transparency in their contributions to the organization.
• DWell-structured MBOs so people know exactly what's expected of them.
• EAutonomy.

• B
  95% (63)
• C
  3% (2)
• D
  2% (1)

Explanation

Making a contribution (B) and Autonomy (E) unlock intrinsic motivation because they tap into people's inner drive - the sense of purpose from meaningful work and the self-direction to do it on their own terms, both core to Daniel Pink's motivation framework (Purpose and Autonomy). The distractors all rely on extrinsic mechanisms: individual/team incentives (A) and MBOs (D) are carrot-and-stick tools that can actually undermine intrinsic drive when overused, and ranking individuals (C) creates competitive anxiety and transparency theater rather than genuine engagement.

Memory tip: Think "AIM inward" - Autonomy, Impact (contribution), Mastery are the intrinsic trio. Anything that sounds like a performance review system (rankings, MBOs, bonuses) is extrinsic by nature and belongs in the wrong column.

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