(Select 3) What are typical Kanban classes of service for Agile Teams?

The correct answer is B. Fixed date C. Expedite D. Standard. Kanban defines classes of service to help teams prioritize work based on cost of delay and urgency. Expedite (C) covers critical, drop-everything items like production outages; Fixed Date (B) applies to items with hard deadlines (regulatory, contractual); and Standard (D) is…

Team-Level Agile and Kanban

Question

Options

AFunnel
BFixed date
CExpedite
DStandard
EAccepted
FReview

How the community answered

(57 responses)

A
7% (4)
B
86% (49)
E
2% (1)
F
5% (3)

Explanation

Kanban defines classes of service to help teams prioritize work based on cost of delay and urgency. Expedite (C) covers critical, drop-everything items like production outages; Fixed Date (B) applies to items with hard deadlines (regulatory, contractual); and Standard (D) is normal flow work with no special urgency - together these are three of the four canonical Kanban classes of service (the fourth being Intangible, not listed here). Funnel (A) refers to a discovery/intake stage, not a service class; Accepted (E) relates to story acceptance criteria in Scrum, not Kanban prioritization; and Review (F) is a workflow column or ceremony, not a class of service. Memory tip: Think "EFS" - Expedite fires, Fixed date deadlines, Standard everything else - the three urgency levels that map directly to real-world business cost of delay.

Topics

#Kanban#classes of service#team kanban#workflow management

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