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SAA-C03 · Question #285

A telemarketing company is designing its customer call center functionality on AWS. The company needs a solution that provides multiple speaker recognition and generates transcript files. The…

The correct answer is B. Use Amazon Transcribe for multiple speaker recognition. Use Amazon Athena to analyze the. Amazon Transcribe supports automatic speech recognition (ASR) with speaker diarization (i.e., multiple speaker identification). The transcripts can be stored in Amazon S3 and queried using Amazon Athena, which provides a serverless, pay-as-you-go interactive querying model.

Submitted by chiamaka_o· Mar 4, 2026Design High-Performing Architectures

Question

A telemarketing company is designing its customer call center functionality on AWS. The company needs a solution that provides multiple speaker recognition and generates transcript files. The company wants to query the transcript files to analyze the business patterns. Which solution will meet these requirements?

Options

  • AUse Amazon Rekognition for multiple speaker recognition. Store the transcript files in Amazon
  • BUse Amazon Transcribe for multiple speaker recognition. Use Amazon Athena to analyze the
  • CUse Amazon Translate for multiple speaker recognition. Store the transcript files in Amazon
  • DUse Amazon Rekognition for multiple speaker recognition. Store the transcript files in Amazon

How the community answered

(24 responses)
  • A
    4% (1)
  • B
    92% (22)
  • D
    4% (1)

Explanation

Amazon Transcribe supports automatic speech recognition (ASR) with speaker diarization (i.e., multiple speaker identification). The transcripts can be stored in Amazon S3 and queried using Amazon Athena, which provides a serverless, pay-as-you-go interactive querying model.

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