The ROI (return on investment) potential of services is increased by:

Question

Options

• Aincreasing the amount of agnostic services within an inventory
• Bincreasing the amount of non-agnostic services within an inventory
• Cincreasing the amount of legacy systems within an enterprise
• Ddecreasing the scope of a service inventory

• A
  93% (37)
• C
  3% (1)
• D
  5% (2)

Explanation

Agnostic services - those designed to serve multiple purposes without being tied to a specific business process - deliver higher ROI because they can be reused across many different consumers and solutions, multiplying the value gained from a single development investment. Option B is wrong because non-agnostic services are purpose-built for one context, limiting reuse and thus limiting returns. Option C is wrong because legacy systems typically increase cost and technical debt rather than investment returns. Option D is wrong because narrowing a service inventory reduces the pool of reusable assets, shrinking rather than growing ROI potential.

Memory tip: Think of "agnostic" as "universal" - a universal power adapter gets used on every trip (high ROI), while a single-country adapter collects dust (low ROI). The more broadly a service can be reused, the greater the return on the cost of building it.

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