PT0-002 · Question #63
A new security firm is onboarding its first client. The client only allowed testing over the weekend and needed the results Monday morning. However, the assessment team was not able to access the…
The correct answer is D. The proper emergency contacts for the client. The team had a limited weekend window and lost it because they could not access the environment. The root cause is that they had no one to contact to resolve the access issue in real time. Proper emergency contacts for the client (D) would have allowed the team to reach a…
Question
A new security firm is onboarding its first client. The client only allowed testing over the weekend and needed the results Monday morning. However, the assessment team was not able to access the environment as expected until Monday. Which of the following should the security company have acquired BEFORE the start of the assessment?
Options
- AA signed statement of work
- BThe correct user accounts and associated passwords
- CThe expected time frame of the assessment
- DThe proper emergency contacts for the client
How the community answered
(26 responses)- A4% (1)
- B8% (2)
- C4% (1)
- D85% (22)
Explanation
The team had a limited weekend window and lost it because they could not access the environment. The root cause is that they had no one to contact to resolve the access issue in real time. Proper emergency contacts for the client (D) would have allowed the team to reach a client representative during off-hours to restore access. A signed SOW (A) was presumably already in place. User accounts/passwords (B) may have been part of the access issue but obtaining contacts enables resolution of all such problems. The time frame (C) was already established. Emergency contacts are the gap that prevented them from acting on the access failure.
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