Which element of Prisma Access enables both mobile users and users at branch networks to access resources in headquarters or a data center?

Question

Options

• AUser-ID
• Bprivate clouds
• CApp-ID
• Dservice connections

• B
  4% (1)
• C
  4% (1)
• D
  93% (26)

Explanation

Service connections are the dedicated tunnels within Prisma Access that link the cloud infrastructure back to on-premises headquarters or data centers, making HQ/DC resources reachable for both mobile users (via GlobalProtect) and branch offices (via remote networks). Without a service connection, traffic can reach the Prisma Access cloud but has no path to reach internal corporate resources.

Why the distractors are wrong:

• User-ID (A) maps usernames to IP addresses for policy enforcement - it's an identity mechanism, not a connectivity one.
• Private clouds (B) is not a defined functional element of Prisma Access; Prisma Access is itself a cloud-delivered service.
• App-ID (C) classifies application traffic for policy decisions - it identifies what is flowing, not where it can go.

Memory tip: Think of a service connection as the "service road" - it's the dedicated on-ramp from the Prisma Access cloud back into your private corporate network (HQ/DC). Everything else (mobile users, branches) rides the highway; the service connection is the exit ramp to headquarters.

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