nerdexam
Google

PROFESSIONAL-COLLABORATION-ENGINEER · Question #28

After a recent transition to G Suite, helpdesk has received a high volume of password reset requests and cannot respond in a timely manner. Your manager has asked you to determine how to resolve…

The correct answer is C. Enable non-admin password recovery. https://support.google.com/a/answer/33382?hl=en

G Suite Directory Management

Question

After a recent transition to G Suite, helpdesk has received a high volume of password reset requests and cannot respond in a timely manner. Your manager has asked you to determine how to resolve these requests without relying on additional staff. What should you do?

Options

  • ACreate a custom Apps Script to reset passwords.
  • BUse a third-party tool for password recovery.
  • CEnable non-admin password recovery.
  • DCreate a Google form to submit reset requests.

How the community answered

(30 responses)
  • A
    10% (3)
  • B
    3% (1)
  • C
    83% (25)
  • D
    3% (1)

Explanation

https://support.google.com/a/answer/33382?hl=en

Topics

#password reset#non-admin password recovery#self-service#helpdesk

Community Discussion

No community discussion yet for this question.

Sign up to join the discussion
Full PROFESSIONAL-COLLABORATION-ENGINEER Practice