Your team is writing a postmortem after an incident on your external facing application. Your team wants to improve the postmortem policy to include triggers that indicate whether an incident…

While stakeholder requests can prompt communication, SRE postmortem triggers are fundamentally tied to the severity and impact of the incident itself, not just an external request.

Data loss is a severe incident with significant impact, and SRE best practices mandate a postmortem to understand the root cause, prevent recurrence, and learn from the event.

While stakeholder requests can prompt communication, SRE postmortem triggers are fundamentally tied to the severity and impact of the incident itself, not just an external request.

An instance failure is a symptom; a postmortem trigger should be based on the user-facing impact or the broader incident it causes, not just a component failure that might be automatically remediated without significant impact.

A rollback of a problematic release signifies a deployment incident where a flawed change reached a production-like environment, requiring SRE teams to analyze the failure, improve testing, and refine the release process.