Your company follows Site Reliability Engineering principles. You are writing a postmortem for an incident, triggered by a software change, that severely affected users. You want to prevent severe…

Identifying and escalating responsible engineers goes against the SRE blame-free postmortem culture, which focuses on systemic issues rather than individual fault.

A core SRE principle for incident prevention, especially post-mortem, is to identify the root cause and implement systemic changes to prevent recurrence. Enhancing pre-release testing with specific test cases designed to catch similar errors is a proactive and effective way to improve software quality and reduce future risks, aligning with a blame-free culture focused on process improvement.

Prescribing practices to reviewers without addressing the underlying systemic issue (like inadequate testing or review processes) is less effective and still has a punitive undertone.

Designing a policy for immediate calls focuses on communication during an incident, not on preventing the incident from happening in the first place.