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PROFESSIONAL-CLOUD-DEVOPS-ENGINEER · Question #155

You support a high-traffic web application with a microservice architecture. The home page of the application displays multiple widgets containing content such as the current weather, stock prices, an

The correct answer is A. A quality SLI: the ratio of non-degraded responses to total responses.. A quality SLI measures the ratio of responses that meet a quality threshold (non-degraded, meaning all widgets loaded successfully) to total responses. This directly captures the user experience described: the service is technically available, but the experience may be degraded w

Submitted by carter_n· Apr 18, 2026Applying site reliability engineering principles to a service

Question

You support a high-traffic web application with a microservice architecture. The home page of the application displays multiple widgets containing content such as the current weather, stock prices, and news headlines. The main serving thread makes a call to a dedicated microservice for each widget and then lays out the homepage for the user. The microservices occasionally fail; when that happens, the serving thread serves the homepage with some missing content. Users of the application are unhappy if this degraded mode occurs too frequently, but they would rather have some content served instead of no content at all. You want to set a Service Level Objective (SLO) to ensure that the user experience does not degrade too much. What Service Level Indicator (SLI) should you use to measure this?

Options

  • AA quality SLI: the ratio of non-degraded responses to total responses.
  • BAn availability SLI: the ratio of healthy microservices to the total number of microservices.
  • CA freshness SLI: the proportion of widgets that have been updated within the last 10 minutes.
  • DA latency SLI: the ratio of microservice calls that complete in under 100 ms to the total number of

How the community answered

(51 responses)
  • A
    76% (39)
  • B
    4% (2)
  • C
    14% (7)
  • D
    6% (3)

Explanation

A quality SLI measures the ratio of responses that meet a quality threshold (non-degraded, meaning all widgets loaded successfully) to total responses. This directly captures the user experience described: the service is technically available, but the experience may be degraded when some microservices fail. An availability SLI (B) measures whether the service is up at all, not its content quality. A freshness SLI (C) tracks data currency, not widget presence. A latency SLI (D) measures speed, not whether content was successfully fetched and displayed.

Topics

#SLI#SLO#Quality Metrics#User Experience#Microservices

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