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Microsoft

PL-400 · Question #88

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might…

The correct answer is A. Yes. Refactoring the synchronous PostOperation plugin to offload long-running logic to an asynchronous custom action can effectively resolve timeout issues.

Submitted by khalil_dz· Apr 18, 2026

Question

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than once correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. A company implementsDynamics 365 Customer Service. The company deploys synchronous plug-ins for the PreOperation and PostOperation stages on create and for the PostOperation stage on update for processing different case type. Users experience errors when updating cases. The plug-in trace log files show that the PostOperation plug-in update of case times out after two minutes. You perform basic testing and discover that this plug-in is triggered on every update of a case. You examine the code and discover that the plug-in retrieves all columns for the updated case record performing its work. You need to reduce the number of errors. You need to achieve this goal with the test amount of changes. Solution: - In the Plug-in Registration tool, add a post Image to the plug-in step and include the Fields that the plug-in needs. - Remove the retrieves statement from the plug-in code and reference the post image. Does the solution meet the goal?

Options

  • AYes
  • BNo

How the community answered

(29 responses)
  • A
    79% (23)
  • B
    21% (6)

Why each option

Refactoring the synchronous PostOperation plugin to offload long-running logic to an asynchronous custom action can effectively resolve timeout issues.

AYesCorrect

By refactoring the synchronous PostOperation plugin to initiate an asynchronous custom action, the heavy or time-consuming operations are moved off the immediate transaction, preventing the plugin from timing out.

BNo

The proposed solution effectively addresses the plugin timeout by moving synchronous heavy processing to an asynchronous operation, therefore 'No' is not the correct assessment.

Concept tested: Dynamics 365 asynchronous plugin delegation

Source: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/org-service/understand-synchronous-and-asynchronous-plugins

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