Microsoft
PL-400 · Question #373
An organization uses Dynamics 365 Sales. The organization has accounting and customer service departments. You must restrict users in customer service from being able to change the value of the balanc
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Submitted by anjalisingh· Apr 18, 2026
Question
An organization uses Dynamics 365 Sales. The organization has accounting and customer service departments. You must restrict users in customer service from being able to change the value of the balance field on the Contact records. The accounting team must be the only team able to edit this field. You need to create the appropriate solution without any customizations. What should you do first?
Options
- AEnable field security for the balance field and grant the customer service team read permissions.
- BCreate a customer service form and role and make the balance field read-only.
- CCreate a customer service form and role and a business rule that enables the balance field.
- DCreate an accounting form and role and a business rule that enables the balance field.
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