You have a requirement to associate users in different units to the same work queue. How do you implement this requirement?

Question

Options

• AAssociate the users to a common work group. Then associate a work queue to the work group.
• BAssociate the users to a common work group. Then associate the work group to the appropriate
• CAssociate the users to a common unit. Then associate a work queue to the common unit.
• DAssociate the users to a common work queue. Then associate the work queue to the appropriate

• A
  83% (29)
• B
  3% (1)
• C
  9% (3)
• D
  6% (2)

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