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PEGAPCSSA86V1 · Question #21

A travel reservation servicing case includes a service level for responding to requests. The service level intervals vary according to passenger status, class of service, and fare type. Which…

The correct answer is B. Create a multivariate circumstanced rule, a circumstance definition, and a circumstance template. See the full explanation below for the reasoning.

Question

A travel reservation servicing case includes a service level for responding to requests. The service level intervals vary according to passenger status, class of service, and fare type. Which implementation satisfies this requirement?

Options

  • ACreate a multivariate circumstanced rule and a when rule.
  • BCreate a multivariate circumstanced rule, a circumstance definition, and a circumstance template.
  • CCreate a single property circumstanced rule and a when rule.
  • DCreate a single property circumstanced rule.

How the community answered

(41 responses)
  • A
    7% (3)
  • B
    76% (31)
  • C
    5% (2)
  • D
    12% (5)

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Full PEGAPCSSA86V1 Practice