You want to evaluate cases as potential duplicates when the existing cases and the current case have the same create operator. How would you ensure that only cases with the same create operator are…

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Options

• AAdd a must match condition where the create operator in an existing case is the same as in the
• BAdd a weighted condition using the create operator value in both condition fields, an equals
• CAdd a weighted condition using the create operator value, an equals operator, and a weight of 100.
• DAdd a must match condition using the create operator value and apply a weight of 100.

• A
  80% (35)
• B
  11% (5)
• C
  2% (1)
• D
  7% (3)

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