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PEGAPCSA84V1 · Question #128

In an insurance claim application, you have the following requirement: All claims must be resolved within 1 week. To meet this requirement you configure a service level. Where should the service…

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Question

In an insurance claim application, you have the following requirement: All claims must be resolved within 1 week. To meet this requirement you configure a service level. Where should the service level be configured?

Options

  • AThe process
  • BThe stage
  • CThe case type
  • DThe step

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