Pegasystems
PEGAPCSA84V1 · Question #128
In an insurance claim application, you have the following requirement: All claims must be resolved within 1 week. To meet this requirement you configure a service level. Where should the service…
The correct answer is A. The process. See the full explanation below for the reasoning.
Question
In an insurance claim application, you have the following requirement: All claims must be resolved within 1 week. To meet this requirement you configure a service level. Where should the service level be configured?
Options
- AThe process
- BThe stage
- CThe case type
- DThe step
How the community answered
(45 responses)- A84% (38)
- B4% (2)
- C9% (4)
- D2% (1)
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