PEGAPCSA84V1 · Question #124
Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. The apartment management company often receives multiple requests from a…
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Question
Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. The apartment management company often receives multiple requests from a single address about the same issue. The company wants to identify duplicate maintenance requests that are submitted less than 30 days apart. Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal? (Choose Three)
Options
- AConfigure a time period for the request date as a weighted condition.
- BConfigure the apartment address as a weighted condition.
- CConfigure the apartment address as a basic condition.
- DConfigure the request type as a weighted condition.
- EConfigure the tenant name as a basic condition.
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