Pegasystems
PEGAPCSA84V1 · Question #117
PEGAPCSA84V1 Question #117: Real Exam Question with Answer & Explanation
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Question
A life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be assigned to offices based on the policy owner's residence. Which routing approach supports this requirement?
Options
- ARoute the assignment to the correct work queue by using an authority matrix.
- BRoute the assignment to the correct work queue by using a reporting structure.
- CRoute the assignment to the correct work queue based on business logic.
- DRoute the assignment to a specific underwriter based on business logic.
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