Pegasystems
PEGAPCSA84V1 · Question #117
A life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be assigned to offices based on…
The correct answer is C. Route the assignment to the correct work queue based on business logic. See the full explanation below for the reasoning.
Question
A life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be assigned to offices based on the policy owner's residence. Which routing approach supports this requirement?
Options
- ARoute the assignment to the correct work queue by using an authority matrix.
- BRoute the assignment to the correct work queue by using a reporting structure.
- CRoute the assignment to the correct work queue based on business logic.
- DRoute the assignment to a specific underwriter based on business logic.
How the community answered
(51 responses)- A4% (2)
- B8% (4)
- C73% (37)
- D16% (8)
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