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PEGAPCSA80V1_2019 · Question #42

A process routes loan requests to a specific loan officer based on the type of loan. - If the loan is a mortgage, it is routed to Adam Ross. - If the loan is for an automobile, it is routed to Julia…

The correct answer is D. Route the case to a worklist using a When condition. See the full explanation below for the reasoning.

Question

A process routes loan requests to a specific loan officer based on the type of loan.

  • If the loan is a mortgage, it is routed to Adam Ross.
  • If the loan is for an automobile, it is routed to Julia Samuels.
  • If the loan is an equity line, the case is routed to Don Smith.

How do you configure a router to ensure that case advances to the correct loan officer?

Options

  • ARoute the case to a worklist using a skilled router.
  • BRoute the case to a work queue using a When condition.
  • CRoute the case to a work queue using a skilled router.
  • DRoute the case to a worklist using a When condition.

How the community answered

(37 responses)
  • A
    5% (2)
  • B
    3% (1)
  • C
    16% (6)
  • D
    76% (28)

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