Pegasystems
PEGACSSA71V1 · Question #115
Even though there are plenty of assignments in a workbasket a user has access to, no assignment was returned by the "Get Next Work" button. What is the most likely reason? (Choose One)
The correct answer is B. The user's profile is not configured with the required skills needed to process the assignments. See the full explanation below for the reasoning.
Question
Even though there are plenty of assignments in a workbasket a user has access to, no assignment was returned by the "Get Next Work" button. What is the most likely reason? (Choose One)
Options
- ANo task is assigned specifically to the user
- BThe user's profile is not configured with the required skills needed to process the assignments
- CNo task is flagged as being urgent
- DThe user is not configured to pull work using the "Get Most Urgent" feature
How the community answered
(25 responses)- A4% (1)
- B80% (20)
- C4% (1)
- D12% (3)
Community Discussion
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