A service level rule is defined with the following settings: After 4 days, what is the urgency of the assignment if the default urgency for the work item is 0 (zero)? (Choose One)

The correct answer is B. 65. Pegasystems PEGACSA_v6.2 Exam

Pega Robotic Process Automation (RPA)

Question

A service level rule is defined with the following settings: After 4 days, what is the urgency of the assignment if the default urgency for the work item is 0 (zero)? (Choose One)

Options

How the community answered

(33 responses)

A
18% (6)
B
70% (23)
C
3% (1)
D
9% (3)

Explanation

Pegasystems PEGACSA_v6.2 Exam

Topics

#service level#urgency calculation#SLA#assignment urgency

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