When decomposing a case, a step in a case stage represents:

Question

Options

• AAn action, or actions, taken to process a case
• BA first level for organizing tasks needed to process a case
• CA decision needed to process a case
• DThe components used to implement the tasks for a case

• A
  71% (30)
• B
  5% (2)
• C
  7% (3)
• D
  17% (7)

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